We are very grateful that our clients take the time to give us feedback about our services. Below is a sample of some of the comments received. We welcome your feedback.
We felt very comfortable and at ease. Very professional, we would recommend their Company. Both Mark and Lauren were excellent.
He made it so simple and straightforward we should have done it a long time ago.
Mr Williams took time and went into some detail to obtain an accurate picture of our personal circumstances then offered services as appropriate. There was no compulsion or pressure to receive a particular product.
Mark applies an in-depth, expert knowledge on what can often be a difficult subject. He establishes an instant rapport with clients and delivers a high quality cost effective service. I have no hesitation in recommending him.
Friendly and professional he explained all the different options to us and made everything easy to understand. I would not hesitate to recommend him to my friends and family. In fact I already have!
I explained the type of wills required, Mr Williams fully advised us in a very clear and understandable way the options available and what would cover our requirements. Mr Williams contacted us several times to keep us updated and completed the documentation within the time-frame. Very friendly and professional.
I can recommend Mark for the professional advice he has given to my clients when advising them on their Wills which makes me happy to recommend him again and again.
Professional service, excellent advice, very good value for money.
Mark provided a very professional and friendly service. We would happily recommend him to anyone.
Very punctual. Regular reminders to make sure we didn’t forget any important details, e.g. ensuring we had appropriate people available to witness our Wills. Very efficient and generally, jolly good.
It was simply an excellent service.
Very comprehensive and very well explained. We couldn’t have done it without you.
Absolutely over the moon with the advice and service provided. Mark Williams explained everything in full and ensured my partner and I had a complete understading of the entire process.
He was very patient with me, which was just what I needed with so much going on in my life right now.
An excellent service.
First class service
Very happy. Efficient.
He was patient and explained everything I didn’t understand.
Very professional and fitted in with our working shift patterns well, due to the option of appointments in the evening.
Clear, honest and informative.
The service we received from Mark was extremely professional and personal. We were very unsure of the process, however Mark made everything very clear and explained everything in detail but in a way that we understood. We now understand terms that we had never heard of before and were happy to place our confidence in Mark.
Mark Williams provided excellent advise and direction throughout the entire process. His guidence was very much appreciated and his pofessional knowledge & expertise was second to none. Mark made an unpleasant process a pleasant one – simple as that!
Mark took the time to explain every aspect of the services he was providing for our specific needs. An appointment was made that took longer than Mr Williams expected as we asked several questions. He remained with us until everything was clear to both my wife and I, well over the appointed time, thank you.
Excellent. Very professional yet relaxed.
Excellent from start to finish. We found Mark to be very helpful throughout the process of setting up our wills and power of attorney. Mark also quickly responded to any questions that we had, made any requested changes quickly and managed the process excellently. We would definitely use his services again.
Excellent. I have recommended Mark to others
It was much more relaxing, having this done from our own home and everything was explained simply to us.
Mark Williams was always available and patient to answer any question that I had however may times I asked. He is very professional and understanding.
Professional , accurate and timely .
Competent and professional
Very professional approach, explanations were clear and concise allowing us to make informed decisions.
Friendly, professional and capable.
Mark provided details of the different options available including trusts, etc. He was easy to contact and always happy to answer any questions. He was very flexible with regards to making appointments. A very good service!
Very easy to understand and done in a very professional way.
Professional, comprehensive, and helpful in a very comfortable style.
Clear advice & questions answered in a way which was easy to understand, whilst he made you feel at ease & comfortable. On the whole making me reassured I was in capable hands
We were very impressed by the superior professionalism of Mark Williams who gave details answers to all of our many questions. We would have NO hesitation in recommending him to other people.
The help and advice that I was given by Mark was excellent. After my initial talk with Mark I needed to postpone doing my will until an issue in my personal life was resolved. Mark was very understanding about this.
Mark was professional from minute 1. He was approachable, answered ever question from my wife and myself, he took time to explain every stage and procedure. All in all he was just what we were looking for in a professional, with sound and practical advice.
Very satisfactory, clear, concise and friendly
Mark Williams explained the documents in great detail to us so we understood. He fitted in with all of our plans which we rescheduled several times and we were both very pleased with the service.
Recieved advice on writing wills to cover the joint purchase of a house and ‘involved’ family arrangements, then had wills drawn up.
Very well explained throughout. Polite and understanding of our exact personal requirements.
Mark makes the whole process of will writing very easy, he is reliable and takes time to understand your requirements thus simplifying the whole process. He provides an excellent standard of work. He explained everything to me so that I fully understood and did not try and persuade me to have anything I didn’t want or need.
I was very happy with the advice and service that I received. I have recommended this service as I was completely satisfied.
Mark was able to explain various issues that we were unaware of that were very relevant to our needs. He gave us options and explained the implications of each choice. My Husband was ambivalent about the need to make a will but following our consultation with Mark he understood the importance of making a will and a Lasting Power of Attorney.
Mark gave a highly professional service. He put us at our ease, and was very knowledgeable and helpful. We were impressed by his efficiency and integrity, and would not hesitate to recommend him.
Taken through the whole procedure step by step, fully explained and excellent service provided.
Comprehensive and thoughtful.
I received clear comprehensive advise at a very competitive price.
Mark had a thorough knowledge of everything we asked, was courteous throughout and a pleasure to deal with.
Very comprehensive and in line with our requirements.
The service we received was friendly, professional, informative and efficient.
Mark was friendly, informative and very helpful.